SITE
MANAGEMENT
(RES201)
Successful Site Management (RES201)
> Immerse yourself in this week-long course covering residential site management from A to
Z, including content to address the unique needs of affordable housing, student housing, and
single-family homes.
WHAT YOU
WILL LEARN
Human resource and relationship management: Management
styles, intergenerational dynamics, employee motivation, recruiting
and hiring, employment laws, communication, performance
evaluations, and fostering productive relationships with owners
Legal issues and risk management strategies: Insurance,
security and emergency procedures, landlord-tenant laws, lease-term provisions, unique leases and addendums for affordable
housing programs, strategies for addressing student housing
leases
Professional ethics: IREM Code of Professional Ethics,
adherence to the code, enforcement
On-site maintenance management: Maintenance systems,
working with contractors, inspections (including additional
regulatory inspections required for affordable housing), service
requests, energy and water conservation strategies, environmental
hazard procedures, managing “The Turn” for student housing
Property financial management: Accounting, budgeting,
operating expenses, capital expenses, financial reports
Marketing and leasing: Demographics, target markets, student
housing campus analysis, comparison grid analysis, single-family
home comparison analysis, marketing strategies and social media,
leasing tactics, affordable housing waitlist procedures, Fair Housing
Act and Americans with Disabilities Act (ADA) compliance, resident
retention
n Improve your property’s bottom line and receive recognition from
your employer’s clients
HOW YOU
WILL
BENEFIT
n Increase productivity and collaboration among your site
management staff
n Secure a reputation as a manager who knows what it takes to
achieve the owner’s objectives
5½ days, includes
ARM Certification Exam
4-week sessions (Does
not include ARM Certification Exam)
6 months (Does not
include ARM Certification Exam)
TUITION $765 Premier member rate | $885 Classic member rate
$960 Non-member rate
RELATED READINGS Practical Apartment Management,
Sixth Edition
$47.95 Member | $59.95 Regular |
eBook $23.98 Member | $29.98 Regular
