2012 Education Catalog

FAIR HOUSING
(FHS201)
Fair Housing and Beyond (FHS201)

> “Fair Housing and Beyond” is the result of an exciting collaboration between IREM and the National Apartment Association Education Institute (NAAEI) to address the need for comprehensive fair housing training in the residential real estate management industry.

THIS GROUND-BREAKING SEMINAR SETS A STANDARD IN FAIR HOUSING TRAINING BY:

n Using video-delivered scenarios to demonstrate how real-life situations require critical thinking and prudent decision making

n Vividly showing the serious consequences of incorrect responses and providing coaching on how to avoid costly mistakes

n Delivering relevant knowledge of fair housing essentials — practical explanations of how federal, state, and local protected classes and barred discriminatory acts impact property operations

The protected classes and discrimination: Self-assessment, the need for fair housing education with all staff, federal protected classes, state/municipal/local fair housing protections, discrimination by differential treatment and disparate impact, a closer look at discrimination and the fair housing protections WHAT YOU WILL LEARN

Focus on disability: Discrimination and the disability protection, demonstrating sensitivity and awareness, reasonable accommodations and modifications

Fair housing and property operations: Communication
protocols, handling resident complaints, documentation and
statute of limitations, resident selection guidelines, occupancy
standards, fair credit reporting, and advertising guidelines
½ day